Shipping Policy | 配送方式

Fast & Reliable Shipping Worldwide | 全球快速可靠配送

At Hamer Pro® Asia, we are committed to delivering your order quickly, safely, and efficiently.

悍马糖亚洲官方网站致力于为您提供快速、安全、高效的配送服务。

Please review our shipping policy to understand our shipping options, delivery times, and procedures.

请查看我们的配送政策，了解配送方式、预计时间及相关流程。

Processing Time | 订单处理时间

Orders are processed within 1-2 business days after payment confirmation.
付款确认后，订单将在1-2个工作日内处理。
Orders placed on weekends or holidays will be processed on the next business day.
周末或节假日下单的订单将于下一个工作日处理。
You will receive a confirmation email with tracking details once your order has been shipped.
订单发货后，您将收到包含物流追踪信息的确认邮件。

Shipping Options & Estimated Delivery Times | 配送方式及预计送达时间

We offer standard and express shipping to various locations. Estimated delivery times:

我们提供标准配送和快递服务，预计送达时间如下：

🚀 Express Shipping | 快递服务: Available for select regions with delivery in 3-7 business days (additional charges apply).

🚀 特快配送: 部分地区可选，预计3-7个工作日送达（额外费用适用）。

📌 Note | 注意: Delivery times are estimates and may be affected by customs processing, local courier delays, or unforeseen circumstances.

📌 送达时间为预估，可能因海关检查、当地物流延误或不可抗力影响而有所变化。

Shipping Rates | 配送费用

Standard Shipping | 标准配送: Calculated at checkout based on destination.
费用根据目的地在结账时计算。
Express Shipping | 快递配送: Additional fees apply, rates vary by location.
需支付额外费用，具体金额因地区而异。
Free Shipping | 免运费: Available for select regions on qualifying orders.
部分地区符合条件的订单可享受免运费

Tracking Your Order | 订单追踪

Once shipped, you will receive a tracking number via email.
订单发货后，您将收到邮件中的物流追踪编号。
Track your order on our website or the courier’s official website.
可在我们官网或快递公司官网上追踪订单状态。
If you do not receive tracking details within 48 hours of shipping confirmation, contact our support team.
若发货48小时内未收到追踪信息，请联系客户支持团队。

Customs, Duties & Taxes | 关税与进口税

International shipments may be subject to customs duties, taxes, or import fees.
国际订单可能需支付关税、税费或进口费用。
These charges are the customer’s responsibility and are not included in the shipping fees.
此费用需由买家承担，并不包含在运费中。
Customs processing times may cause delays beyond our control.
海关检查可能导致延误，我们无法控制此过程。

Lost, Stolen, or Delayed Shipments | 包裹丢失、被盗或延误

Lost Packages | 丢失包裹: If your package has not arrived within the estimated timeframe, contact us for assistance.
若包裹超出预计时间未送达，请联系我们协助处理。
Stolen Packages | 被盗包裹: We are not responsible for packages marked as “delivered.” Please ensure a secure delivery location.
若包裹显示“已送达”但遗失，我们概不负责。请确保提供安全的收货地址。
Delayed Shipments | 物流延误: Delays due to customs, weather, or courier issues are beyond our control, but we will assist as much as possible.
若因海关检查、天气或物流问题延误，我们将尽力协助，但无法保证加速处理。

Incorrect Address & Delivery Issues | 地址错误与配送问题

Customers are responsible for providing accurate shipping details at checkout.
顾客需在结账时提供准确的收货信息。
If an incorrect address is provided, we cannot guarantee delivery. Reshipping fees may apply.
若地址错误，我们无法保证送达，并可能需支付重新配送费用。
If a package is returned to us due to an incorrect address, we will contact you for reshipment arrangements.
若因地址错误导致包裹被退回，我们将与您联系重新安排配送。

Returns Due to Failed Delivery | 配送失败的退货处理

If a package is undeliverable and returned to us, we will attempt to contact you.
若包裹因无法送达被退回，我们会尝试与您联系。
Reshipping fees may apply.
重新配送可能需要支付额外费用。

Shipping Policy Updates | 配送政策更新

We reserve the right to update this shipping policy at any time.

我们保留随时更新本配送政策的权利。

Changes will be posted on our website, and continued use of our services implies acceptance of these terms.

所有更新将发布于官网，继续使用我们的服务即表示同意本政策条款。